• Verizon profits beat forecasts as lockdowns boost internet demand

    Verizon profits beat forecasts as lockdowns boost internet demand

    Verizon Communications topped Wall Street’s second-quarter financial estimates on strong demand for its phone and internet services by housebound customers. The telecom giant said Friday that coronavirus-induced stay-at-home orders prompted a shift to remote working and learning, helping it add 173,000 postpaid phone customers, well above analysts’ estimate of 61,200. But even as more customers …
  • Verizon’s TV, wireless and media divisions crushed by coronavirus

    Verizon’s TV, wireless and media divisions crushed by coronavirus

    Verizon said it expects profits to shrink this year as the coronavirus crisis squeezes its wireless, pay TV and media divisions. The telecom giant said Friday it lost 68,000 phone subscribers during the first quarter, due mostly to the fact that the wireless provider had to close 70 percent of its stores during the pandemic, …
  • Verizon customers complain they can’t get help with internet service for months

    Verizon customers complain they can’t get help with internet service for months

    Verizon customers whose internet goes on the fritz may not be able to get back online until November, some griped Tuesday, as the company enacted a new repair policy in response to the coronavirus crisis. At-home service would now be limited to “critical needs” in order to prevent the spread of the virus, Verizon said …