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        <title><![CDATA[OpenIgloo app allows NYC renters to rate their landlords, apartment buildings]]></title>
        <atom:link href="https://usagag.com/2020/08/05/openigloo-app-allows-nyc-renters-to-rate-their-landlords-apartment-buildings/" rel="self" type="application/rss+xml" />
        <link>https://usagag.com/2020/08/05/openigloo-app-allows-nyc-renters-to-rate-their-landlords-apartment-buildings/</link>
        <lastBuildDate>Wed, 05 Aug 2020 17:23:57 +0000</lastBuildDate>
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            <media:title type="html">OpenIgloo app allows NYC renters to rate their landlords, apartment buildings</media:title>
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        <content:encoded><![CDATA[<p>New York City&#8217;s 311 hotline has received more than 90,000 housing complaints since the coronavirus lockdown began in March, with a third of callers griping about heat and hot-water issues.</p><p>The city also has seen a 40-percent drop in bedbug complaints between 2015 and 2019, while cockroach and mice complaints are up 20 percent and 7 percent, respectively, over the same period.</p><p>The figures come from <strong>OpenIgloo, a new startup</strong> that is aiming to bring transparency to the city&#8217;s notoriously grueling apartment-hunting process by gathering public information on thousands of rental buildings in the five boroughs into a single app.</p><p>The app solicits reviews from renters, asking them what they like and don&#8217;t like about their buildings. Prospective renters can use the platform to see neighborhood trends.</p><p>For example, the Upper East Side has less violations per capita, including bedbug and water-related, than the Upper West Side, with just four open bedbug violations compared to the West Side&#8217;s 48.</p><p>Renters in the East Village are generally happy with their neighborhoods, with 80 percent of OpenIgloo users who live there saying they&#8217;d recommend their buildings. That number slides to 60 percent for Williamsburg residents.</p><p>Users can enter the address of a building they&#8217;re looking at in <strong>OpenIgloo</strong> and instantly receive information on its owner and any open violations, as well as its litigation history.</p><p><strong><noscript><img data- data-src="/uploads/2020/08/app-screenshots-1.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img  data-src="/uploads/2020/08/app-screenshots-1.png" /></noscript></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data- data-src="/uploads/2020/08/app-screenshots-1.png" /></strong></p><p>The platform — which already has more than 1,000 building reviews as well as details on over 100,000 properties — is anonymous for tenants, who are asked to score their building in a number of categories including heat, cleanliness and maintenance. Landlords are not given a choice in whether they have a profile on OpenIgloo, which automatically pulls building data from city records.</p><p>But tenants aren&#8217;t given free rein to complain about their buildings.</p><p>&#8220;This isn&#8217;t Yelp, where people are ranting in paragraphs about the landlord that they hate,&#8221; Mohamed said. &#8220;We tried to design it in a way that the feedback and the comments are constructive and useful for both landlords and future tenants.&#8221;</p><p>Allia Mohamed, who co-founded the app with fellow Columbia grad Srujan Routhu, said the goal is to address the &#8220;asymmetry&#8221; in how much information tenants are forced give up when they&#8217;re applying for an apartment versus what landlords disclose about themselves.</p><p>&#8220;If you want to move into an apartment, the landlord asks you for everything but the kitchen sink on your background,&#8221; she said. &#8220;But if you even ask a question to them about who they are or how they manage their building, there&#8217;s a very high chance that you probably wouldn&#8217;t get that apartment because you&#8217;re going to be looked at as a high-maintenance tenant.&#8221;</p>]]></content:encoded>
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